Privacy Policy

Last Updated: July 2026

We respect your privacy. This policy explains what personal information we collect, how we use it, who we share it with, and the choices and rights you have concerning your data.

1. Information We Collect

We collect information needed to manage your account, process bookings, and improve your website experience:

• Account Information: Name, email address, phone number, and account password (stored securely using industry-standard hashing).
• Booking Details: Travel dates, accommodation/hotel preferences, pickup locations, itinerary selections, and party size.
• Payment Information: Payments are securely processed directly by Stripe. We do not collect, process, or store your full credit card or bank account numbers on our servers.
• Usage & Device Data: Pages viewed, search filters applied, device type, browser details, and anonymous analytics to help us understand how site visitors interact with our platform.

2. How We Use Your Information

We use the information we collect solely to:

• Book, confirm, and manage your travel itineraries and pickup arrangements.
• Send essential transactional communications, such as booking receipts, itinerary updates, and pre-trip reminders.
• Provide customer support and resolve booking inquiries.
• Maintain website security, prevent fraud, and analyze site usage to improve our platform.
• Send promotional or marketing newsletters only if you have explicitly opted in (you may unsubscribe at any time).

3. Who We Share Your Information With

To operate our platform and fulfill your bookings, we work with trusted third-party service providers:

• Travel Suppliers & Operators: We share necessary booking details (such as lead passenger name, party size, pickup location, and schedule dates) with hotels, transportation providers, or local tour operators to confirm and execute your itinerary.
• Payment Processing: We use Stripe to process all transactions securely.
• Infrastructure & Security: We use Google Firebase for secure user authentication, cloud database management, and data hosting.
• Communications: We use Brevo to deliver transactional emails and optional marketing messages.

We do not sell, rent, or trade your personal information to third parties for financial gain or cross-context behavioral advertising.

4. Cookies & Tracking Technologies

We use essential cookies to keep you logged in and remember your search filters during your session. We also use anonymous analytics tools to monitor traffic patterns and site performance. You can adjust your browser settings to block non-essential cookies at any time.

5. Data Security & Retention

We enforce strict technical and organizational safeguards, including SSL/TLS encryption, to protect your data during transmission and storage. We retain your booking records and account data for as long as your account is active or as needed to comply with legal, tax, and accounting requirements.

6. Your Privacy Rights

Depending on your location, you have the right to:

• Access & Export: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate account or booking information.
• Deletion: Request that we erase your account and personal data (subject to mandatory legal retention periods).
• Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails.

To exercise any of these rights, reach out to our team at info@funvacation.com.